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LEADERSHIP AND MGMT NEWS

CIOs cautiously embrace Windows 10

Feb. 19, 2016 | BILL SNYDER

Major OS upgrades are never easy, but according to CIOs and IT executives, the move to Windows 10 is the smoothest Microsoft OS transition in years, even if most of them are taking their time with the deployments.

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BLOGS AND OPINIONS

How contact centers can benefit from SD-WANs

The single location contact/call center of years past would have had little need for Software-Defined WAN (SD-WAN) technology. But today’s call/contact centers for customer service, technical support, outgoing call banks and other use cases are almost always multi-location and usually global, and the right SD-WAN solution can improve reliability and the customer experience while lowering costs.

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LEADERSHIP AND MGMT WHITE PAPERS

The Power of Analytic Visualization

SAS

Today’s business users need more than standard, stale reports and dashboards. They need to explore the data so they can discover new information and answer questions about what happened and why it happened.

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New! Gartner Market Guide for Software-Defined WAN (SD-WAN)

Silver Peak Systems

Gartner predicts that “By the end of 2019, 30% of enterprises will use Software-Defined WAN (SD-WAN) products in all their branches, up from less than 1% today”. This new Gartner Market Guide for SD-WAN outlines why enterprises are embracing this new and disruptive technology.

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