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OUTSOURCING NEWS

The top 10 IT outsourcing service providers of the year

Feb. 9, 2016 | STEPHANIE OVERBY

Everest Group’s inaugural service provider awards name Cognizant, Accenture and IBM the top three outsourcing providers. In addition, Accenture is highlighted as ‘leader of the year’ for continuing to transform itself and HCL as ‘star performer’ of the year for its embrace of innovative service models.

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Modern contact centers communicate with customers via their preferred channels to provide great customer experience. Learn to modernise call centres into contact centers, support digital channels, & deliver consistent omnichannel customer experience

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