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OUTSOURCING NEWS

How India's IT outsourcing leaders can stay on top

May 21, 2013 | STEPHANIE OVERBY

After a decade of double-digit growth, India's offshore IT outsourcing leaders must shift strategies if they want to continue to dominate in technology services as growth slows in a maturing market. Here are six things Indian outsourcers need to do to grow.

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Guest View: The hidden costs of support

May 17, 2013 | SUNIL DESAI

Sunil Desai, Director for Managed Services at Dimension Data Asia Pacific, points out that the bulk of support-related expenses fall outside the scope of traditional support offerings. It is important therefore to identify and eliminate 'hidden' expenses.

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OUTSOURCING WHITE PAPERS

China Merchants Bank leads the credit card industry

SAS

China Merchants Bank (CMB), a pioneer of China’s credit card market, issues the largest volume of standard international credit cards in China. At the beginning of 2007, the CMB Credit Card Center began using SAS software to manage risks for its growing business.

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iPass Case Study

Micro Focus

iPass provides mobility services for enterprise customers that openly facilitate access from any device on any network while giving the enterprise essential visibility and control.

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