Limited demand for multi-process HR BPO
Ovum study reveals buyers’ preference for shared services approach, single-process and add-ons for existing systems.
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Ovum study reveals buyers’ preference for shared services approach, single-process and add-ons for existing systems.
Read more...After a decade of double-digit growth, India's offshore IT outsourcing leaders must shift strategies if they want to continue to dominate in technology services as growth slows in a maturing market. Here are six things Indian outsourcers need to do to grow.
Read more...There are jobs that robots might be able to do in the near future. Gibbs has ten that they're unlikely to steal from meat machines.
Read more...Sunil Desai, Director for Managed Services at Dimension Data Asia Pacific, points out that the bulk of support-related expenses fall outside the scope of traditional support offerings. It is important therefore to identify and eliminate 'hidden' expenses.
Read more...Telstra’s business unit will provide a call centre platform and other services to support BPO’s expansion.
Read more...Pactera is one of China's largest IT outsourcing vendors.
Read more...The Southeast Asia region will see a hiring spree in 2013, with more than 90% of employers in Singapore stating that they are definitely hiring or at least looking to maintain their current headcount.
Read more...Yes: Employees are doing what's best for the company
Read more...I was encouraged to see that Huawei had a proper track session on its channel strategy during its 10th Global analyst summit in Shenzhen.
Read more...Channel partners are bullish about their growth prospects.
Read more...Having had several related discussions this past week while in Washington DC, it is obvious that the question of how to use and manage the growing wealth of data, and incorporate it into an existing information governance organization and infrastructure (however mature or not), is top of mind in the public sector as well.
Read more...Media and IT professionals are buzzing about BYOD thanks to the increasing adoption of personal mobile devices being used for work in China.
Read more...In fast growing financial services companies, essential information has to be delivered promptly, so do vital new information systems. At CITIC Securities, a flexible, high performance network infrastructure was needed quickly to keep up with demand driven by the rapidly expanding Chinese economy.
DownloadData center consolidation affords corporations an opportunity to achieve multiple gains in business performance through a single strategic initiative.
DownloadChina Merchants Bank (CMB), a pioneer of China’s credit card market, issues the largest volume of standard international credit cards in China. At the beginning of 2007, the CMB Credit Card Center began using SAS software to manage risks for its growing business.
DownloadiPass provides mobility services for enterprise customers that openly facilitate access from any device on any network while giving the enterprise essential visibility and control.
DownloadTo manage costs, capacity and operations, today’s dynamic data centers require new tools to understand assets and how they’re used in order to deliver consistent, reliable and fast service to the business
DownloadBy managing mobile, desktop, and web-application testing through a single integrated ALM platform, you can centrally manage and track all application projects, leverage the accumulated knowledge of your teams, and provide consistent workflows and processes.
Effects of virtualization on Data Centre physical infrastructure and Methods on achieving power usage efficiency.
How to realise enhanced ROI by effectively addressing the fundamentals of application delivery and lifecycle management.
IT administrators are faced with number of important considerations when weighing data protection methodologies for virtual machines. This Paper explores several different approaches that will provide the right kind of coverage for your virtual machine workloads.
By using quality assurance, security, and performance testing software, Delta was able to reduce test times by 52 percent, allowing their QA team to deliver better, more timely information to developers.

CIOs need to rethink their roles, MIT symposium panelists say
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Mobile users display healthy appetite for apps
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