KUALA LUMPUR, 24 AUGUST 209 -- Leverage your existing investments in IT is the message behind network solutions firm Compuware’s regional roadshow, which has kicked off in Asia today.
“The company's new flagship Vantage 11 solution is the focus of the roadshow,” said Compuware senior product marketing manager - ITILv3 Foundations, Linh C. Ho. "Vantage 11's main appeal is a single solution that delivers multiple benefits to companies that need to do more with less."
Co-author of the first independent international IT Service Management Forum Six Sigma for IT management book, Ho said Vantage 11 is a major upgrade on the previous version. "It's a major paradigm shift, unique for the company, and indicates a different approach. The Six Sigma aspects, for instance, are used in the control charts that are automated into the software for the use of customers."
“Attendees to the roadshow will learn about new approaches for managing application performance in increasingly complex environments involving multi-tier applications, cloud computing, virtualisation and service-oriented architecture,” she said.
The roadshow has gone to India (20 August), and will go on to Singapore (25 August), Hong Kong (27 August), Beijing (3 November), Shanghai (5 November), and Seoul (10 November).
Intelligent analysis of problems
Ho said the new release helped to bring together proactive issue identification and quantification of business impact and problem resolution into a single solution. “Some of the global clients experienced immediate ROI wins, such as redeployment of support staff by 25 per cent by a UK logistics firm, which avoided SLA penalties by 100 per cent. In addition, a Spanish bank was able to save 50 per cent of the time used to resolve problems.”
“Malaysia leads the market for us in this region,” said Compuware country director, Malaysia, J.R. Wong. “Vantage 11 will help us continue as the APM [Application Performance Management] market leader, especially as most of our business comes from referrals.”
“Companies need to invest wisely to save more money, especially as CIOs no longer have the luxury of increased budgets,” said Wong, who added that Malaysian customers include those from the financial services sector as well as government ministries.
