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BLOGS AND OPINIONS

How contact centers can benefit from SD-WANs

The single location contact/call center of years past would have had little need for Software-Defined WAN (SD-WAN) technology. But today’s call/contact centers for customer service, technical support, outgoing call banks and other use cases are almost always multi-location and usually global, and the right SD-WAN solution can improve reliability and the customer experience while lowering costs.

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MOBILE AND WIRELESS WHITE PAPERS

Flash Ahead - How To Improve Data Center Economics

IBM

In business timing is everything, especially for business-critical applications. Delays in delivering critical data and processing can significantly increase business and financial risks. This new IBM eBook FlashAhead discusses these challenges and offers the all-flash storage system as a solution.

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Top 3 Best Practices: Big Data Initiatives

SAS

Tackling your big data objectives should be a thoughtful, holistic process. You need an overarching technology, data and analytics strategy—one that encompasses all the tactical tools you need for harnessing big data.

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What does the future hold for SME IT investment?

Symantec

The amount of information your company has to manage is growing incredibly fast, creating new challenges. To help with this, we surveyed companies like yours. We hope that you’ll use this report to see how your data management practices match up.

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