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BLOGS AND OPINIONS

How contact centers can benefit from SD-WANs

The single location contact/call center of years past would have had little need for Software-Defined WAN (SD-WAN) technology. But today’s call/contact centers for customer service, technical support, outgoing call banks and other use cases are almost always multi-location and usually global, and the right SD-WAN solution can improve reliability and the customer experience while lowering costs.

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STORAGE WHITE PAPERS

Success with BIG DATA in Integrated Business Planning

Anaplan

Neither Integrated Business Planning (IBP) nor its close cousin, driver-based budgeting, are new or radical concepts; most line managers do them intuitively when they use non-financial drivers to model their resource requirements and line-item expenses.

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Transformation of Enterprise Networks

NTT Communications

This presentation will share how SDN and NFV enabled cloud-based network services enable business to simplify delivery and operation, thereby achieving efficiency, effectiveness and security of enterprise networks

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New! Gartner Market Guide for Software-Defined WAN (SD-WAN)

Silver Peak Systems

Gartner predicts that “By the end of 2019, 30% of enterprises will use Software-Defined WAN (SD-WAN) products in all their branches, up from less than 1% today”. This new Gartner Market Guide for SD-WAN outlines why enterprises are embracing this new and disruptive technology.

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