Apple is offering free fixes to fix sound problems with certain 5G iPhone 12 models

Apple has made a service announcement for iPhone 12 and iPhone 12 Pro owners. According to the tech giant, a "very small percentage" of iPhone 12 and iPhone 12 Pro models suffered problems affecting the phone's speakers. So, Apple said in a statement, "if your iPhone 12 or iPhone 12 Pro doesn't make a sound when making or receiving a call, it may be eligible for the service."Eligible devices will be provided free of charge by Apple or an Apple-authorized service provider."

Apple is offering free fixes for sound problems on a "very small percentage" of iPhone 12 and iPhone 12 Pro phones
To be clear, this issue only affects the iPhone 12 and iPhone 12 Pro, not the iPhone 12 Mini and iPhone 12 Pro Max.Apple is offering three options for suitable phone users, noting that affected phones will be checked to make sure each one is eligible for the free repair program before the repair work begins.
Options include finding an authorized Apple service provider. Alternatively, you can book a service at a nearby Apple store. The third option is to contact Apple support and mail your phone back to the company through an Apple repair center. Remember, all three of these options require you to enter your Apple ID.
Apple requires you to back up your iPhone on your computer or iCloud before turning in your cellphone service. To get your phone ready for service, you may want to click on this link, which takes you to an announcement titled "Get your iPhone, iPad, or iPod Touch ready for service."
If your iPhone has a cracked screen, it may need to be fixed before you can fix the sound problem
Now, here's an issue that is sure to annoy some iPhone 12 and iPhone 12 Pro owners who are eligible for the repair program. Apple said: "If there is any damage to your iPhone 12 or iPhone 12 Pro that affects your ability to complete repairs, such as a cracked screen, this issue needs to be addressed before service can be provided. In some cases, additional repairs may come at a cost."
As you may recall, the # BatteryGate debated Apple to offer a discounted battery replacement program for the iPhone in 2018, and an Apple customer in the U.K. named Josh Landsberg mailed in his phone to take advantage of the deal. But Apple told Mr. Landsberg that he would not get a new battery unless he first paid the equivalent of $271 to fix a glitch in the iPhone's casing.
David Bowler, another iPhone user in the UK, also sent his iPhone back to Apple for a discounted battery replacement. Again, Apple demanded that internal problems with the microphone and speakers be fixed before Bowler could replace the battery. Apple is seeking $339 in damages for the repairs.
The repair program is being offered worldwide and will be in place two years after the first retail sale. The plan also won't extend current warranties for the iPhone 12 and iPhone 12 Pro. In addition, Apple has the right to limit repair programs to the country or region of origin where the phone was purchased.
If you have an iPhone 12 Mini or iPhone 12 Pro Max, the free repair program doesn't cover your phone. If you own one of these models and have a similar problem with your device, you may want to contact Apple as soon as possible.

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