"And so the Genius Bar helps you not only with an issue, but it helps you get more out of your Apple products over the life of them," Cook continued. "The store acts as a gathering place. It's a place that has an important role in the community. And so if you look at an agenda on an Apple Store for any given day, you might find that there is a youth program going on where kids from a local elementary school are coming in the store as part of their field trip. You might find that there's a local musician that's entertaining people in that store on that night. It's incredibly exciting what these stores do."
Prior to joining Apple in 2000, Johnson served in a variety of positions at Target, ending as the retail chain's vice president of merchandising for Target stores. He holds an M.B.A. from Harvard and a bachelor's degree in Economics from Stanford.
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