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Catch 22: The changing role of the CIO

James Dartnell | Jan. 21, 2015
Chief Information Officers in the Middle East are hamstrung by a seemingly never-ending Catch 22. The last ten years has seen IT change from the department that takes care of technology to exclusively support the business, into an era where CIOs and IT managers are increasingly expected to help achieve competitive advantage.

Sleiman thinks that the importance of long term planning now necessitates the involvement of IT, where it may not have done before, "The CIO and the IT team needs to be involved in the business planning," he says. "Traditionally when an organisation put its three year plans and strategies in place, very seldom was the IT team present. They were treated as a tactical function. But today, we are slowly beginning to have the awareness and the realisation that the three year plan will not be a reality if technology isn't playing a part and that technology is the actual mechanism to make it happen."


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