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CIO Conference: Shifting Roles

Tao Ai Lei & T.C. Seow | March 28, 2012
Some 150 industry leaders gathered at Singapore’s Marriott Hotel last March for the CIO Conference to deliberate on the current hot IT issues.

The five winners were selected by a panel of independent judges from a ‘Roll of Honour’ short list, the CIO 100 2011 Index. The winners are: Hong Kong’s City University; Singapore’s Housing & Development Board, Integrated Health Information Systems Pte Ltd; Inland Revenue Authority of Singapore and Global Blue Pte Ltd; and Thailand’s Standard Chartered Bank (Thai) PCL.

The annual CIO 100 index, coordinated by leading regional enterprise IT magazine CIO Asia, published by Fairfax Business Media Asia, recognises regional enterprises and organisations that have excelled through creative and innovative IT projects in the past 12 months.

Representatives from these organisations accepted the awards at the CIO Conference, and as Dr Andy Chun, CIO of City University aptly put it: “The award is like an Oscar for us IT guys.”

The five winners demonstrated creative vision and ensured that technology supports business needs. Of the five, there are three government agencies, one education institution, and one financial institution.

For the first time, CIO Asia presented a trophy each to IRAS and Global Blue who came together to submit a joint nomination. Global Blue is the system integrator and consultant for the Electronic Tourist Refund Scheme (eTRS) project.

A global first, Inland Revenue Authority of Singapore & Global Blue the Electronic Tourist Refund Scheme (eTRS) have re-engineered and transformed the current Tourist Refund Scheme (TRS) to make GST hassle-free, efficient and seamless.

City University of Hong Kong is likely the only University in the world that has successfully re-engineered its entire public website (spanning half a million pages) to be mobile-friendly. The 'University-wide Mobile Web Project' display its data on iPhones, iPads, Android, and other handheld devices, as well as following accessibility standards to support the blind.

Singapore’s Housing & Development Board broke new ground with its new 'Redefining Business Landscape with Boundaryless IT Ecosystem' integrated framework that provides a holistic workflow experience to the HDB staff when serving their customers and interacting with their business partners.

The Integrated Health Information Systems Pte Ltd (Singapore)’s Closed Loop Medication Management (CLMM) system uses IT to revolutionise from prescribing to serving medication to patients. It has significantly reduced medication errors, improved patient safety, and improved healthcare staff's efficiency.

Standard Chartered Bank (Thai) PCL has pioneered bank account opening a smart card, a process that automatically transfers information in customer's national ID card to the bank system and shortens account opening process turnaround time.

CIO Awards winners
CIO Awards 2102 Winners. From left: Andy Chun (CityU of Hong Kong), Richard Menzinsky (Global Blue), Tang Wai Yee and Tan Jek Swan (IRAS), Waleed Hanafi (Global Blue), Leong Chin Yew (HDB), Edwin Chew and Ho Khai Leng (IHiS), Narayan (StandChart Thai).


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