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Malaysia's regional shared services sector remains bright

AvantiKumar | Jan. 30, 2014
According to international recruiter Robert Walters, account, finance and IT professionals report increasing opportunities and salary increments of up to 30 percent helped by an active shared services sector.

Sally - Robert Walters Malaysia  profile photo modified 

Photo - Sally Raj, Country Manager, Robert Walters Malaysia


There are increasing opportunities for accounting, finance and IT professionals in Malaysia driven in part by more active shared services hubs in the country, according to international recruiter Robert Walters's latest annual Global Salary survey 2014

Robert Walters Malaysia country manager Sally Raj said the study indicates that Malaysia will remain a preferred shared services regional hub in 2014.

"With continuing government initiatives to improve the infrastructure, Malaysia has become an ideal business environment for an increasing number of multinationals," said Raj.

"This is likely to drive competition between firms for the best talent," she said. "In order to fulfill the demand for quality Malaysian professionals, we can look towards the government's efforts to bring overseas nationals home. This group of candidates with international exposure is expected to raise standards as well as impart technology and industry knowledge to the current workforce."

"2013 was a positive year for accountancy recruitment, particularly as new shared service centres opened across the region," said Raj. "Growth in this area was supported by Malaysia's economic stability, infrastructure and government incentives, together with a strong pool of qualified professionals. In turn, accounting professionals and heads of shared services found themselves with more opportunities, a trend that's set to continue this year."

She said the survey's findings suggest that on average, professionals who secure new positions can expect 20-30 percent salary increments in 2014. "While those who remain in their current employment can anticipate a 5-7 percent pay increase in line with GDP [gross domestic product]."

 Other expectations

Raj said that as Malaysia increases focus on becoming a global leader in Islamic banking, professionals with a proven track record in this area will also find new opportunities
"The areas in IT likely to see impressive growth include big data, cloud services, mobility and social computing this year," she said. "Meanwhile, hiring manages in HR will seek hires with experience in employer branding, compensation and benefits as well as talent management."

"In addition, we anticipate more opportunities in the FMCG [fast moving consumer goods] sector for sales and branding professionals as companies seek strong commercial talent to launch new brands or categories in a highly-competitive market," said Raj.

"Companies in the manufacturing sector are continuing focus on operational efficiency and will be looking for people with skills and experience in continuous improvement, lean and project management," she said.

As the competition for local talent increases, the Malaysian government is expected to step up its efforts to bring overseas nationals home, said Raj. "It is hoped that those with international experience and exposure can be tempted back to fill skills gaps, raise standards, and facilitate knowledge and technology transfer to the domestic market."


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