Computerworld has not been privy to the whole of the tethering saga, and we don't want to prejudge the standard of 2degrees' or LG's help service, but it sounds like good ammunition for Adams's campaign for full and clear disclosure of everything that will be involved when 80-percenters take on new technology.
However as a consequence of the smartphone purchase, Moon has discovered the joys of surfing and emailing while mobile. "I haven't done justice to the info from the [PC] course yet," she says in an email. "My smartphone seems to be more relevant and compelling!"
There could be a lesson there about the maturing of technology and interface design. Perhaps "computing" courses will become irrelevant in time as the 80-percenters move to smartphones and tablets, that don't expose them to so much of the off-putting guts of the technology.
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