How to Get the Required Skill Sets
As suggested by the findings of the State of the CIO, 2013 survey, hiring business analysts or SMEs from outside the organization could prove to be an expensive deal. CIOs seem to largely believe in creating the best-of-breed talent by capturing the domain knowledge of the internal business users and the best of technical knowledge from the solution providers.
Sangoi suggests that the members of the IT team can scale up to acquire the new skills by putting effort in learning the statistical techniques. There are many good free online analytics training programs available from world's most renowned universities.
However, there are other limitations, as a person trained in statistical analysis could be great with numbers, but it takes a business user to translate those numbers into actionable business strategy.
Palekar suggest another practical way to overcome this challenge. "Though hiring BI resource from outside is expensive, yet, in the initial phase, it may be a wise decision to get the expertise through implementation partners and build the skill sets within the internal team during the project implementation," he says.
Similarly, since the skill sets are rare, and being a business analyst requires a certain level of experience, chances of finding a good recruit out of educational institutions is also close to impossible. Sangoi says that CIOs who are looking to hire from outside can scrounge for talent in the same industry vertical in the IT /business analytics sections.
"To me, the most useful practice has been to find good persons who have done similar roles with competitors. Another place that is as good as any is LinkedIn," signs off Agrawal.
Sign up for MIS Asia eNewsletters.