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7 tips to help projects managers track their tech teams

Jennifer Lonoff Schiff | April 12, 2013
IT executives and project managers provide practical advice on how you can best monitor your team and head off potential problems.

"Regular communication not only allows you to stay aware of what's happening but also lets you help remove obstacles that come along the project path," says Mekjian. However, be careful not to hover or constantly ask "How are you doing?" While it's important to stay involved, it's equally important that you give team members the time and room they need to get the work done.

6. Use videoconferencing and IM to keep in contact with remote employees. "In today's global economy, many organizations have offices, and therefore employees, spread out around the world and across multiple time zones," says Sergio Galindo, global product manager, GFI Software, which provides web, email and network security software and services for SMBs.

"Utilizing communication tools such as instant messaging and video teleconferencing platforms for face-to-face interactions are necessary methods for team members to collaborate on projects and for managers to stay informed of employees' progress and ensure corporate objectives are met," Galindo says.

"I conduct all IT meetings with my staff and vendors [via a] cloud-based video conferencing service," says Jason Ray, vice president of Technology, GAVI Alliance, which provides access to immunization in poor countries-- and does work in more than 70 countries. "I can connect my room-based system to desktop solutions and to Skype. I don't need internal staff to manage it because it is reliable and easy to use, and I don't have to worry about what video service others are using."

7. Consider a bring-your-own-device-friendly policy."BYOD-friendly policies allow employees to connect with their managers anytime, anyplace, including from home, where increasing amounts of work are being done," says Bill Rosenthal, CEO, Logical Operations, a provider of instructor-led training courseware.

"If you give employees easy access to the company's systems, and especially to you, you'll get faster updates on what everybody's doing," Rosenthal says. Moreover, "you won't have to work as hard as you do to keep track of reports and projects."


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