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Another new contract from Singapore's Resorts World at Sentosa

Jack Loo | Aug. 25, 2009
The CIO is likely to have his hands full managing the large-sized technology contracts at the resort

SINGAPORE, 25 AUGUST 2009 Singapore's Resorts World at Sentosa (RWS) has become a hotbed for vendor contracts over the past 12 months in the region.

With the just-announced deal with network vendor Cisco, RWS has made contracts with companies such as Singapore Technologies Engineering, Lenovo, Alcatel-Lucent and IBM. One of Singapore's two entertainment and gambling hubs called Integrated Resorts, RWS is a S$6.59 billion (US$4.57 billion) resort that comprises six different themed hotels with 1,800 guest rooms and spread over 49 ha.

RWS has awarded to Cisco a contract to build its network architecture, which uses Cisco's unified computing solution to orchestrate all forms of communication and collaboration across RWS' data centre. Cisco claims that its platform uses virtualisation to aggregate storage, computational and network resources, operating systems, and applications, in a unified, shared resource pool linked. This can be optimised for users across the entire organisation and dynamically respond to business requirements.

We are essentially building an IT infrastructure for a small city so we needed a robust and mission-critical network platform. We have more than 40,000 network points which means we need a network that can handle that level of magnitude as well as be flexible enough for us to scale up when necessary, said Yap Chee Yuen, senior vice president of information technology at Resorts World Sentosa.

Outsourcing IT

RWS also inked a series of contracts with Singapore Technologies Electronics (ST Electronics) to build a security system, IT infrastructure and car park management system at the beginning of this year.

In May, Lenovo announced that it is providing more than 3,000 desktops and notebooks from its Think range that will be used in RWS' offices, reception and gaming areas over three years.  

Then in June, Alcatel-Lucent said it is providing RWS with a suite of telephony services including a state-of-the art IP telephony system, unified communications for staff and guests, and contact centre solutions. More than 3,000 phones would be installed into 1,800 guest rooms and an estimated 2,000 staff and administrators will be plugged in as well.

In late July, Yap shared his experiences working with IBM at the vendor's ASEAN Leadership Exchange conference in Singapore. RWS has granted to IBM service management and enterprise asset management contracts.


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