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Do your employees choose data protection or productivity?

Larry Ponemon | June 3, 2013
Younger generations, millennials specifically, are more likely to be privacy complacent, choosing productivity over data security.

Senior- level employees choose productivity

In general, the Visual Privacy Productivity Study found that individuals at or above the supervisory level within their organizations are more productive than rank and file employees. The senior staffers with a privacy filter worked an average of 5.2 minutes while those at a lower level without a filter worked an average of 1.8 minutes. However, the concerning finding is that the senior staffers also worked longer when their data is not protected.

[Related: Does your generation pose an office security threat?]

Supervisors likely have higher demands to be productive, but they also likely have access to more sensitive data making them a risk area for a data leak.

Women choose privacy

Female employees work longer and harder than their male counterparts and tend to be more conscientious about data protection. In total, 56 percent of study respondents stated that privacy was either important or very important. Yet, when broken down by gender, women valued privacy at a rate of 61 percent compared to 50 percent of men. Gender also made a difference in time on or off the clock -- when given the chance to work or walk away, women chose to work 62 percent of the time verses men's 48 percent.

Addressing the Weak Links

With varying sensitivities to data security across gender, age and seniority, there are steps CSOs can take to bolster productivity in all employees while safeguarding confidential information.

Firstly, companies need to look at their workforce and identify those employees that pose a high risk of productivity loss and/or exposing sensitive information when working in public. Men and employees under 35 are groups to target in addition to extensive business travelers and those in sales or customer service. It is critical to equip these individuals with the appropriate tools -- such as a privacy filter -- to maximize productivity and prevent data loss. Industries that should pay particular attention to these issues are financial services, IT, government and healthcare.

On top of this, security leadership must develop clearly-defined policies on working off of mobile devices in public and educate their employees on these procedures. Forty-seven percent of those surveyed were unsure or did not think their company placed an importance on protecting sensitive information displayed on a screen in public places and 58 percent were unsure or did not think other employees were careful about protecting data on a computer or mobile device screens outside the office.

Accessing confidential data while working on the go is only going to increase with further developments in cloud computing, BYOD and a blurred line between work and personal time. Now is the time to put the measures in place that will protect both the workforce and company data against serious threats.

Larry Ponemon is chairman and founder of the Ponemon Institute, a research "think tank" dedicated to advancing privacy and data protection practices.

 

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