While most CIOs have a strategy in place for technology and process management, one of the most overlooked resources is people. In the aftermath of hurricane Katrina, while talking about the company's commitment to remain inNew Orleansand regain operations, Frank Glaviano, VP for Shell (one ofNew Orleans's largest employers) stated that "You can't fix the business until you fix the people."
In the face of uncertainty, telecommuting and flexible timings are no longer perks but necessities. Says Mehta, "Since our organization is communication centric, we have moved our communication systems to the cloud. We have ensured that our key employees are equipped with data cards and other wireless devices which will help them to reach out to their clients and teams, even if they are not able to commute."
One can never be too sure about the success of these strategies, unless they are tested. According to De, it is imperative that employees test their remote access infrastructure by accessing all applications and devices. "This should be done well before the monsoon and the best way to do it is to have the employees work from home for a day. Apart from the corporate data card, employees should also test their home broadband or personal internet connection to overcome disruptions with the corporate service provider," he adds.
The monsoon does not need to be a cause of worry for disrupted work. A little planning can make your life simpler when the heavens open up. Like they say, make hay when the sun shines. The sun is shining now, and it's time to gear up for the clouds.
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