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Guest View: Opening the touch experience for business

Peter Marrs | Dec. 6, 2013
The arrival of touch technology has revolutionised consumer device usage and looks set to do the same for enterprises

Touch functionality is set to be a major element of these new tools, with a new level of usability that bridges the gap between tablet and laptop. Consumer usage of touch devices in their personal lives has set an expectation in all areas of their device use, whether at home or in the office. Optimised for touch, but also to maximise an evolved familiarity with tablet based operating systems, Windows 8 has supported the development of varying versatile device designs including tablets with dockable and detachable keyboards and tablets that convert into to laptops.

The new designs are certain to appeal to both the job sectors where tablets are popular but also to the broader, increasingly mobile workforce that want the convenience of a tablet with the input productivity of a laptop. Technological enhancements like Corning® Gorilla® Glass offers a high level of durability meaning that touch devices are robust enough to take on a range of environments and can meet the demands of industry. These design developments are fast becoming a vital focus for enterprises, especially when we consider that IDC estimates that one third of the world's workforce will be mobile in 2013.

Assessing the Value

There are a host of factors for enterprises to consider when deciding on any technology investment. On average, institutions currently managing tablets spend an estimated $2,235.20 configuring these devices to work within their organisations[4]. These costs are often several times more than the actual expense of acquiring the device, meaning that an informed decision is first and foremost about understanding the business need and requirement versus what technology and equipment is already in place.

For businesses, the good news is that adopting a touch solution is highly flexible and scalable. Whether upgrading existing kit or undertaking a full migration, enterprises can choose an approach that best suits their needs and budgets in the short, medium and long term. Long term ROI is what any investment like this is all about. With ultraportable devices being put in the hands of flexible workforces across the globe, selecting the right devices that are secure and durable is crucial to getting the optimum cost of ownership.

Another significant long term cost gain and saving is around supporting an evolving workforce. Using the right technology to enhance employee productivity and efficiency over time not only delivers growth to the bottom line, but a happier, more satisfied workforce also drives profitability. Empowering employees with device choice and providing the right technology to help a more flexible working routine helps to minimise staff churn and attract the best talent.

When all the investment factors and business benefits have been weighed up, businesses may ask not "can we afford to migrate" but "can we afford not to?"


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