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Ofcom prepares to replace its ICT estate

Charlotte Jee | July 7, 2014
Existing outsourcing contract with CGI to expire in July next year.

Ofcom is due to kick off the process of replacing its ICT estate later this summer with an upgrade costing up to £25 million.

The procurement exercise, 'Project Apex', will see the communications regulator go to the market for a whole host of services including end user computing, service desk, hosting and storage, telephony, networks, ICT security, application support and service management and integration.

An official pre-tender notice puts the contract value at £15 million to £25 million and will run for four years, with possible extensions.

For end user computing, Ofcom currently uses a mix of Citrix-based thin client, fat client and tablets. The regulator has its servers and storage hosted in third party data centres but hosts most of its applications in-house, with some cloud-based applications, according to the pre-tender.

A key task of the new supplier will be to simplify and rationalise Ofcom's current ICT operations. The contract will be awarded after a 'restricted' procurement process, which means that Ofcom will 'pre-qualify' suppliers and draw up a shortlist of firms which are then invited to tender before the contract is finally awarded.

Ofcom's existing ICT estate is provided by CGI via a five year deal signed in July 2010. The deal was originally with UK IT specialist Logica, which got bought by Canadian IT multinational CGI in 2012.

Ofcom has roughly 700 staff split into 60 teams across six different divisions.


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