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Outsourcing legacy upgrades -- knees, hips, looks -- to India

Patrick Thibodeau | Aug. 17, 2009
IT offshoring may boost outsourcing of another kind: medical tourism

"India is the least expensive," said Jack Schafer, whose firm, Global Surgery Network Inc., arranges overseas medical care. He sees India as a better option for non-invasive procedures, such as those involving stem cells or cancer, but not for something like orthopedic surgery because of the long trip and risk of clotting. "That 30-hour trip is something to me that is more concerning," Schafer said.

Terry White, vice president of BridgeHealth, says that India has in its favor English-based training and documentation, as well as the large number of Indians who have received U.S. medical training.

"People have a perspective that increasingly goes beyond our border," said White. If people are now calling India for help on technical issues, "it's not that big of a stretch to talk to someone about their health care."


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