SINGAPORE, 11 SEPTEMBER 2008 - Tata Communications, a member of the $62.5 billion Tata Group, has become the first global service provider from India to be awarded Cisco recognition for its managed services package.
The Cisco Powered Managed Service designation requirements are based on the Information Technology Infrastructure Library (ITIL) framework of best practices, as well as market and industry requirements.
Tata Communications has been awarded the Cisco Powered Managed Firewall, Managed IDS/IPS, Managed Internet and Managed MPLS VPN service designations. The Indian firm participated in an audit of its network operations center as a part of the Managed Service Channel Program process.
"The market is moving toward the broad adoption of managed services as companies are shifting from managing their own IT infrastructure to buying technology as a service," said Rajesh Chainani, Vice President, Service Provider, Cisco India & SAARC.
"With Cisco Powered Managed Service designations, Tata Communications has made an investment in obtaining the training, skills and knowledge necessary to play a pivotal role in meeting this increasing demand.
Tata Communications Senior VP, Global Managed Services, John Landau said that delivering reliable, SLA-backed solutions that satisfy customers' combined business and technical requirements was the firm's utmost priority.
"We are extremely pleased to receive this recognition from Cisco," Landau said. "Receiving the Cisco Powered Managed Service designations not only validates the high standards Tata Communications places on delivering our managed services, but is also a testament to our ability to provide high value services to global enterprises."
Consumer confidence boost
"The Cisco Powered brand provides Tata Communications Customers with confidence that they can purchase robust, rigorously managed network and security services from Tata Communications as an alternative to directly acquiring the hardware and assembling the 7x24x365 skilled staff required to operate it."
Servicing customers from its offices in more than 80 cities in 40 countries, Tata Communications is a global international wholesale voice operator and the number one provider of international long distance, enterprise data and Internet services in India.
The group's operations include a national fiber backbone network and access in more than 60 cities and 125 PoPs in India, strategic investments in South African converged services operator, Neotel, Sri Lanka and Nepal and, subject to fulfillment of conditions, a 50 per cent ownership in China Enterprise Communications (CEC), providing full country VPN coverage in China.
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