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Enterprises slow to join voice-recognition surge

Matt Hamblen | Nov. 18, 2011
Questions remain about whether or when enterprises will start widely deploying voice-recognition technology on mobile devices, partly because internally developed, specialized apps would have to be built to overcome issues like background noise that could corrupt its operation.

Amazon's recent purchase of Yap, a maker of voice recognition technology, and the arrival of Siri speech software inside Apple's iPhone 4S smartphone has sparked heightened consumer interest in voice commands for smartphones and tablets.

Yet, questions remain about whether or when enterprises will start widely deploying voice recognition technology on mobile devices, partly because internally developed, specialized apps would have to be built to overcome issues like background noise that could corrupt its operation.

"Voice recognition technology has been around for years, but has failed to make a real breakthrough," wrote Declan Lonergan, an analyst at Yankee Group, in a recent blog post . "Nobody has found the secret sauce to create good user experiences centered on voice-based interaction with a personal device."

 

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