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Malaysia's first mobile taxi app

AvantiKumar | June 13, 2012
MyTeksi, launched in partnership with Maxis, will allow smartphone and tablet users to call for a taxi.

Maxis MyTeksi launch

PHOTO - (standing, from left to right) Chew Wei Chuan, general manager, MyTeksi; Tan Sri Dato' Seri Syed Hamid bin Syed Jaafar Albar, chairman, Land Public Transport Commission (SPAD); taxi driver from Comfort taxi; Dato' Haji Aslah Bin Abdullah, chairman, Comfort Communication (Comfort Taxi); and Fitri Abdullah, head of Maxis Business Services, Maxis Berhad at the launch of MyTeksi, Malaysia's 1st Mobile Taxi Hailing Service.

In partnership with Malaysian telco Maxis, local startup MyTeksi has launched Malaysia's first mobile taxi hailing service for users of smartphones and tablets.

The MyTeksi service allows users to 'hail' taxis by sending an SMS or via iOS or Android devices, said MyTeksi general manager, Chew Wei Chuan.

Chew said that the MyTeksi Mobile Taxi Hailing service is powered by Maxis' Machine-to-Machine (M2M) technology. "The power of the new Mobile Taxi Hailing solution lies in its ability to allow passengers to book a taxi with any mobile device, matching them with the nearest taxi and providing almost instant confirmation and certainty. Future service enhancements promise to improve the overall taxi ride experience for Malaysian commuters and tourists.

"Taxi passengers using the MyTeksi iOS app, Android app or SMS service would be able to get confirmation on their request within three minutes," he said. "In addition, they are given the taxi number plate, name of the driver, estimated time of arrival, and the estimated fare in advance, ensuring safety and transparency."

"MyTeksi is the first Mobile Taxi Hailing service in Malaysia to use smartphone-based technologies for taxi booking and dispatch," said Chew. "Since 2011, taxi drivers have been using the MyTeksi smartphone-based technologies to receive bookings powered by Maxis' M2M SIM to communicate in real-time, wirelessly." 

MyTeksi has received the support from the president of the largest taxi operator association in Klang Valley (PERPEKLI). Dato' Haji Aslah Bin Abdullah, chairman of Comfort Communication (Comfort Taxi) and president of WP & Selangor Taxi Association, said: "We have been using MyTeksi since last year and our passengers are happier with the better service they receive!" He encourages others to try out the service."

Major taxi companies, associations, and cooperatives, besides Comfort Taxi are already in the process of testing the MyTeksi solution, he said.

Waiver on booking fee
Maxis head of business services, Fitri Abdullah, said: "Maxis is proud to be the technology partner for this innovative start-up in developing the MyTeksi application which has the potential to significantly improve the overall taxi experience for commuters in Malaysia."

"We were involved early in the process providing technical and technology consulting from business concept, to technology development, early market trials and the eventual deployment of the MyTeksi service," said Fitri. 

Passengers using the MyTeksi iOS and Android app will enjoy a RM2 waiver on their standard taxi booking fee until 30 June 2012. Taxis are currently available in the Klang Valley, and can be booked 24x7.


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