Network management has long been fragmented among vendor-specific applications, which can't give a complete picture of what the network is like for users, IDC analyst Robert Young said. "You have to understand the whole stack to understand the experience," he said.
For enterprises that want more analysis of their systems, the cloud may be the only practical way to go. "Otherwise, you have to build out infrastructure to support that, and that can be a deal-breaker for a lot of organizations." (Nyansa will actually let its users host all the infrastructure in house, but it doesn't expect many to do that.)
A company like Nyansa faces at least two challenges, Young said. First, some companies worry about the privacy of their internal data when it goes to the cloud. Nyansa says only metadata leaves the customer's premises.
Second, the companies that supplied the management software already in use at many enterprises, like IBM and Hewlett Packard Enterprise, are also boosting their cloud-based analytics capabilities. It's hard to get companies to eliminate those kinds of tools, so startups like Nyansa should make sure they have ways to work with them, Young said.
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