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Nexia Home Intelligence says its free service can predict heating-and-air system problems

Paul Lilly | June 19, 2015
Nexia Home Intelligence is offering a new opt-in advanced diagnostic service that allows your local dealer to remotely monitor your home's heating and cooling setup. Should there be a problem with your heating, ventilation, and air conditioning (HVAC) system, you'll receive an alert on your iOS, Android, or Windows Phone device so that you can schedule a repair or maintenance call before the minor issue turns into a major one.

In theory, Nexia's service could have led to an earlier diagnosis and possibly a repair. At the very least, there would have been a heads up, and the technician would have known what to look for instead of fumbling around half blind.

"Convenience is one of the primary benefits of a smart home, and the addition of diagnostic capabilities to Nexia Home Intelligence gives homeowners the unprecedented option of having heating and air conditioning issues addressed proactively before experiencing downtime," said George Land, head of Nexia Home Intelligence. "That's a win for busy homeowners, who can rest easy knowing their system will alert technicians to issues in real time. And our dealers appreciate the ability to diagnose an issue in advance so they can make house calls more efficient and cost effective for their customers."

For Nexia, offering the free service adds value to its connected-home system and helps differentiate it from a growing number of competitors.

 

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