PHOTO - (from left) Dato' Sri Zamzamzairani Mohd Isa, chairman of VADS and Anne Abraham, MD of Cisco Malaysia, exchanging documents after the signing ceremony while (from right) Ghazali Omar, CEO of VADS; Irving Tan, MD of Cisco Singapore, Malaysia & Brunei and Zulkapli Mustafa, VP of ICT Services, VADS, look on.
KUALA LUMPUR, 24 MAY 2011 - Malaysian managed ICT service provider VADS and networking solutions firm Cisco are to build the country's first telepresence exchange, which will offer managed telepresence services, said the companies.
Under the agreement, the managed telepresence services will be made available to both private and public sectors in Malaysia as well as the surrounding region, said representatives from both companies.
"The VADS Managed Telepresence Service will be offered on a three or five-year contract," said VADS chief executive officer Ghazali Omar. "The service includes bandwidth, managed end-to-end high-quality service with simplified provisioning, scheduling, a 24x7 helpdesk, technical support and various types of endpoints as a bundled package."
"The new service will take advantage of Telekom Malaysia's nationwide and global high-speed IP [internet protocol] network and customer base while deploying state-of-the-art Cisco TelePresence technology," said Omar.
Telepresence is a next generation video conferencing technology that allows virtual meetings to be conducted using life-size, high-definition video and spatial discrete audio.
Managed ICT service provider VADS, which is the result of a joint venture between IBM Global Network Services and Malaysia's Telekom Malaysia (TM) in 1991, is now a wholly owned subsidiary of TM.
Telepresence exchange infrastructure
At the signing ceremony, VADS' Omar said the company would build a telepresence exchange infrastructure. "The core infrastructure will reside in a VADS data centre, running in a highly secure and resilient network and will be available for both local and global markets. The infrastructure also includes features for simplified provisioning, scheduling, metering, billing and service-level assurance reporting via a self-service portal for customers."
"Telepresence Exchange by VADS will be the first in Malaysia and second in Southeast Asia - enabling companies to conduct immersive video conferencing within their organisations or with other companies locally or globally," he said. "VADS TPX will interconnect with other global TPX to enable local customers to reach out beyond Malaysia to conduct immersive video conferencing with their employees, partners, and suppliers."
"The construction of a TPX in Malaysia is in line with the VADS roadmap towards offering a collaborative hub consisting of several collaboration services for businesses," said VADS chairman, Dato' Sri Zamzamzairani Mohd Isa. "The VADS Collaborative Hub will offer carrier-class collaboration services, namely, Managed Telepresence, Managed Unified Communications and Managed Digital Media services."
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