3. Augmented reality (AR) enters complex maintenance environments
In 2016, Pokémon GO had the whole world talking about - and playing with - augmented reality (AR) technology. Following on from that mass consumer adoption, in 2017 AR should make increasing inroads into the workplace.
AR technology, which allows users to see virtual information overlaid on reality, offers vast potential for industry, in particular for maintenance and engineering operations. Imagine a car repair workshop in which the mechanic can use a hands-free, AR visual overlay to instantly register what's wrong with the vehicle and how to repair it.
AR tools can also empower customers to understand product specifications and faults, even if they have no engineering or industrial experience. For customers, this means more control and transparency over industrial processes; while for businesses that can provide this level of transparency, it means enhanced customer trust and loyalty.
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