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Datacraft deploys telepresence solution for China Xinji Energy

Anuradha Shukla | May 19, 2010
Effective communication with Cisco TelePresence solution

SINGAPORE, 19 MAY 2010 - Datacraft, a wholly owned subsidiary of Dimension Data providing global IT solutions and services, is helping Xinji Energy to advance effective communications.

The company has designed and installed Cisco TelePresence solution, a modern US$1 million video conferencing system for the China energy producer.

Aid regional communication

Telepresence is to be used by Xinji Energy for regional communication with its employees working in remote coal production sites. Quick and effective communication is important to enhance productivity while at the same time improve its workers' safety.

The solution is also expected to guarantee efficient management in remote and isolated areas. Zhao Nian Wei, the production manager for Xinji Energy, noted that before the implementation, Xinji Energy's management staff found it difficult to communicate with their coal product sites effectively.

Travelling to those remote locations usually takes them half a day and this ultimately causes a huge drain on management resources. After analysing the situation, the company realised that it impacted regular conducting of security and quality training sessions. Wei added that both work productivity and output were severely impacted.

The comprehensive Cisco TelePresence solution was developed and applied by Datacraft to meet the requirements of Xinji Energy. The company connected the headquarters of Xinji Energy with its eight coal mines all through a 200 sq km area.

Connect remote workers

The Cisco TelePresence solution included Cisco's advanced telepresence technology to provide engaging, face-to-face experience across the network. This allows remote participants from various locations to feel connected like they are in the same room.

This experience has significantly improved Xinji's bottom line, according to Datacraft.

Numerous different Cisco TelePresence Systems (CTS) were deployed by Datacraft depending on the specific needs of each location. This consisted of one CTS 3200, which caters for up to 18 persons; one CTS1000, which is ideal for small group meetings; and four CTS 3000s which caters for up to six persons in a single room. The Cisco Unified Communications Manager (CCM) and TelePresence Multipoint Switches (CTMS) were also set up to make sure of the smooth operation of the audio-visual communication.

Telepresence is a breakthrough videoconferencing solution that changes the way businesses collaborate nationally and globally, said Shum Mew Toong, general manager for Datacraft China. Telepresence users find their systems highly utilised. Only telepresence conferencing comes close to the face-to-face experience so crucial in business meetings, providing a real alternative to typical conferencing solutions that have been found lacking.


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