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US tracking company sees expansion in Macau hotel industry

Veronica C. Silva | July 12, 2011
RFID tracking is now available in uniforms of thousands of hotel workers in Macau

A US company specialising in inventory and tracking solutions will find its latest technology solutions in thousands of uniforms of hotel workers in Asia's casino capital, Macau.

California's InvoTech Systems, which provides inventory control systems for hotels, casinos, resorts, theme parks and sports arenas, said it is making headway in the Chinese market with the installation of its GIMS Uniform System with RFID technology in four hotel brands in Macau.

The company said its GIMS Uniform System will be installed in Sheraton, Shangri-La, St. Regis and Traders hotels in Macau.

The installation is made possible after InvoTech translated its GIMS system to Chinese Mandarin specifically to address the Chinese markets. With this, InvoTech's GIMS inventory control system with RFID (radio frequency identification) will automatically track 125,000 uniforms for 10,500 employees across the four hotel brands.

The new hotels will add to the already existing installations of GIMS Uniform System in Macau, which InvoTech considers "the fastest growing hospitality market in the world".

Global customers

InvoTech said its GIMS Uniform Systems are already in place in the Venetian Macau Resort Hotel, MGM Grand Macau, Wynn Macau, Altira Macau, Four Seasons Macau, and Plaza Casino Macau. The Macau hotels add to InvoTech's more than 500 customers worldwide.

The GIMS tracking system facilitates accurate inventory tracking which results in less manual work. The RFID chips sewn into the uniforms allow bulk scanning of the uniforms to lessen manual counting. With ID tracking, it is also easier for employees to pick up their uniforms from the pick-up stations without the hassle of using their coded IDs. For the hotel administration, the tracking technology also makes it easy to factor in uniform costs since the GIMS system also tracks purchase date, manufacturer, number of cleanings and cost.

InvoTech said the GIMS Uniform System can also be interfaced with the GIMS Laundry System with RFID technology used by laundry companies in Macau. The GIMS Laundry System has added features such as billing.

InvoTech also has asset management solution and tracking systems for linens, security and guest operations.


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