In Singapore, Tata Communications' data centre operations and services are monitored and managed on-site, as well as remotely, from its centralised Managed Services Operations Centre (MSOC). TCX has highly experienced facilities, communications, security and data centre technical support staff on-site 24x7 hours.
The roof top of the building does not have plant landscape features but has only generators and chillers. Unlike the NTT data centre, TCX data centre does not use recycled industrial water. Rather, it has a closed loop water system.
"The closed loop system saves you in terms of water," says Srinivasan. "It has little need for water. It is probably adding to the green credentials of the building."
For fire emergencies, the data centre uses nitrogen gas as a suppressant and a sprinkler system. The system is devised to respond within 60 seconds of an emergency.
TCX is integrated into Tata Communications' Tier-1 IP backbone that connects Asia, Europe, North America and Africa. Through TCX, Asia Pacific enterprises can access Tata Communications' market leading suite of data centre services including managed security services, data centre collocation and network collocation, as well as reliably connect with their operations around the globe.
In Singapore, for example, co-location implies that both Singtel and Starhub (local carriers) connectivity should be available for customers in the facility. So Starhub and Singtel are co-located in the Meet Me Room and customers in TCX can choose to procure connectivity services from these carriers in addition to the Tata Communications suite of Network Services including access to the Tata Global Network.
'Just in time' building philosophy
Why did it take Tata Communications nearly two years to add capacity to its TCX Data Centre? "Going by the co-location industry standards, whatever we have done is fantastic," says Srinivasan. "We create capacity just in time and we want to be as green as possible. We could have built out four data halls in probably six months or eight months time but we just want to make sure that we have visibility to who is going to occupy that space and what are they going to do and then we build."
Though Srinivasan did not give any exact figure about the data centre's customers in Singapore, he said that TCX currently serves customers across industry verticals and deployment sizes. "There are many customers that we have, some large, some small, and it caters to whole segment of customers, beginning from 10 racks to somebody who would want 50 to 80 racks," he said. "So, we have many customers and I don't have the exact count as it keeps changing. There are many marquee customers in our data centre."
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