Mottram noted that the high mobile roaming charges was a big concern for companies as well.
Kumar advised companies to renegotiate with their Telcos to bring down roaming charges. “Agility employees going overseas had their bills split into data and voice charges, each with their own discounts. Furthermore, each person was restricted to only one device, be it a BlackBerry or an iPhone,” he related. As a result, Agility reduced much of the roaming costs.
Leveraging technology to save costs
Chong commented that, in addition of renegotiating roaming charges with Telcos, another way of saving roaming costs was to use technology which had already been available for many years. As an example, many people today have Wi-Fi capable smartphones that can use free Wi-Fi networks to communicate using tools such as Skype.
Tay observed that the cloud was commonly used only for testing, because the amount of time saved made it worthwhile. Over time, with the maturity of the cloud, there would be a stage where it was considered acceptable to go beyond just testing applications. He cautioned, however, that not all services needed to go onto the cloud. It boiled down to the price point of using these tools.
Other concerns of using the cloud included loss of control, such as during an outage. “The cost of the cloud service may be cheaper than doing it yourself, but when you include additional costs of compliance and service assurance, you should compare this Total Cost of Ownership/Service compare with doing it in-house,” concluded Chong.
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