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Ashampoo Photo Commander 11's many features add up to a disappointing image editing experience

Erez Zukerman | June 3, 2013
A hefty feature list makes not a high-quality product. The devil is in the details, as Ashampoo Photo Commander 11 shows.

Ashampoo Photo Commander 11

A feature list is a tempting, treacherous marketing tool. Just because a product can do something, doesn't mean it can do it well. Case in point, Ashampoo Photo Commander: This "do-it-all" photo tool has an enviable list of features that includes anything from 3D image support to a MiniMap to eliminate scrollbars, and yet ends up feeling underpowered, clunky, and disappointing.

Ashampoo photo editor
By default, Ashampoo's interface is crowded, and features ads for the company's other products.

Ashampoo' Photo Commander's glut of features carries through to its default window arrangement: a menu bar, two toolbars, a file browser with its own partially-visible toolbar (that opens on Ashampoo's Pictures library, not your own Pictures folder), image metadata, and a wide timeline with many filtering options. The middle of the window has an area to display the selected image, too, crowded in by all of the other interface elements.

Ashampoo interface
With a bit of work, Ashampoo's interface can be cleaned up, but it still feels slow.

For an application that offers so many features, Ashampoo neglects some of the very basics. For example, it doesn't automatically rotate vertical photos: If you happened to take a photo with your camera turned sideways, Ashampoo will display the photo sideways, even if it contains rotation information. Even Windows Explorer, which doesn't purport to be an image editing application, heeds this rotation metadata and shows images correctly turned.

Another issue is that Ashampoo Photo Commander feels slow. On a Windows 8 system with an Intel i7-3770K CPU and 32GB of RAM, I had to wait for several seconds until Ashampoo finally displayed all of the thumbnails for a single folder. When I navigated into that same folder using Windows Explorer, the thumbnails appeared instantly, with no perceptible lag at all.

Before Ashampoo tries to tackle complex image editing tasks, it should take care of the basics. With free competitors such as Google's Picasa offering a fast and polished image editing experience, Ashampoo is facing some serious competition. The key to winning may be in the details and fit-and-finish, rather than in adding one more bullet to the feature list.


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