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Boots taps into contactless payments

Antony Savvas | Feb. 14, 2013
UK contactless transactions increased over the course of last year to more than 2.5 million a month.

Boots is now aiming to offer contactless payments in all of its stores following an extensive trial with Visa Europe and transaction processing company Streamline.

An initial launch saw over 600 of the largest Boots UK stores begin to offer contactless payments to customers, including those in central London. All Boots stores in the Republic of Ireland now offer contactless payments.

The contactless technology provided by Visa Europe and Streamline allows customers to simply tap the reader with their contactless enabled card when making payments of up to £20. Payments are made in less than a second, said Boots.

Jonathan Vardon, IT director at Boots UK, said: "Our aim is to offer customers a great shopping experience with quick, easy ways to pay. The contactless technology has helped to reduce transaction and queuing times."

Mark Austin, head of contactless at Visa Europe said: "Last year was a tipping point for UK contactless transactions, which increased over the course of the year to more than 2.5 million a month.

"We're predicting that transactions will grow fourfold over the course of 2013, thanks to the rollout in retailers like Boots, Marks and Spencer and McDonald's, as well as all of London's buses."

Last December Boots said it had extended its ten year strategic partnership with IT outsourcing firm Steria. Under a new three year deal, plus an optional two year extension, Steria would provide application management for around 350 "business critical" applications.


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