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Car apps: Ford's Sync AppLink marries car to phone, but the relationship's complicated

Melissa Riofrio | July 4, 2014
Many stakeholders, both from the auto industry and from the high-tech sector, are working hard to unite trendy, fast-changing smartphones with conservative, cautious cars, so drivers can use them safely together but there are still kinks.

A smartphone and an automobile meet at a bar.

The smartphone purrs, "Hey, big-and-shiny, let's hook up! I have this cool app we can try."

The automobile backs up a bit and replies nervously, "Only if I know you're safe."    

A marriage of convenience 
Can this relationship launch? Well, it has to. Many stakeholders, both from the auto industry and from the high-tech sector, are working hard to unite trendy, fast-changing smartphones with conservative, cautious cars, so drivers can use them safely together. But it's a very odd couple, and I got caught in the middle of some of their arguments while using Ford's Sync AppLink in a 2014 Fiesta.  

2014 ford fiesta sfe 45mpg 04s
IMAGE: FORD. Smartphones and cars were never intended to work together, but Sync AppLink is Ford's effort to make it happen. Even the inexpensive 2014 Ford Fiesta has it.

Google's Android Auto and Apple's CarPlay have grabbed headlines lately for their yet-to-ship technologies, which are designed work with compatible car infotainment systems to serve up apps safely. The platform-independent MirrorLink does the same thing and is already available.  

Meanwhile, Ford's own Sync infotainment system is way ahead of the game. At CES in January, the company announced Sync AppLink, a small, but growing selection of compatible apps that can be used safely in selected Ford cars.  

Sync's not perfect, and neither is AppLink, but Ford deserves credit for keeping up—not a strong suit among typically slow-moving automakers—and for facing the many, many issues around marrying smartphones and their apps to cars.  

To start with, not all Ford cars can use AppLink. According to Ford's Julius Marchwicki, that's because not all the head units are ready to work with AppLink.  

ford sync applink spotify connected july 2014
For AppLink to use the car-compatible version of the app, the app needs to be running on your phone, and your phone needs to be connected to the car.

Also, the app selection varies by phone platform. For my iPhone 5s, my app selection included music apps like Pandora and Spotify, destination apps like Yelp, and informational apps including NPR News and AllergyAlert. Android phones enjoyed about the same number of apps, but a slightly different selection. BlackBerry phones had a smaller list of apps.  

You start by running the installed app on your phone. The magic is supposed to begin when you connect the phone to your car, calling up the AppLink-compatible implementation of the app.  

In the case of the iPhone, the process is very un-magical, because I have to tell the car to look for the app. In the case of Spotify, once AppLink found the app, a special lock screen appeared on the phone, so I couldn't use the app on the phone even if I wanted to. Ford's Julius Marchwicki confirmed that the screen was designed under the assumption that I'll be running the app safely, using the car's physical or voice controls.  

 

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