PHOTO - (From left) YBhg Dato' Jalaini Johari, chief regulatory & supervision officer, Malaysian Communications & Multimedia Commission (MCMC); YB Dato' Joseph Salang Gandum, deputy minister of information, communications & culture of Malaysia; and Ian Watterson, vice president & managing director of CSG International.
KUALA LUMPUR - During the opening of its new regional headquarters in Kuala Lumpur, Malaysia, business support solutions firm CSG Systems International (CSG International) said it has integrated its separate brands - Intec Telecom and CSG Systems - into one brand, CSG International.
"Along with a new operating name, the company has re-branded its visual identity and has changed the address of its website to www.csgi.com," said CSG International vice president and managing director for Asia Pacific, Ian Watterson, speaking on 8 July 2011 in Malaysia. "The opening of CSG International's new Kuala Lumpur office is an important example of our commitment to the Asia Pacific region and our efforts to evolve and enhance our portfolio of solutions to support our regional customer base."
Watterson said CSG International's new regional headquarters occupied 16,228 sq ft (1,508 sq metres) and would house technical specialists in professional services, managed services, and business support groups. "The new Asia Pacific regional headquarters in Kuala Lumpur will enable CSG International to better support its key customers with new services, help diversify their businesses and enable emerging and evolving business models in Malaysia and the Asia Pacific region."
"CSG International has a strong history of investing and expanding our solutions portfolio to help our clients grow their businesses." he said. "We are committed to enable our customers' growth by leveraging our global footprint, domain expertise and our partners. We deliver world-class business solutions that are pre-integrated; delivered in multiple formats to ensure flexibility and cost efficiencies; and supported by our global professional services expertise."
"One of the single biggest trends that communication service providers are facing is the fact that consumers have more choice and more control of the products and services they consume," said Watterson. "New devices are making it possible for consumers to communicate and consume content anywhere, anytime. With these new applications, communication service providers must be able to deliver a seamless customer experience and interact with the consumer based on the channel they choose," said Watterson.
CSG Systems International is a business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network and France Telecom. In Malaysia, CSG International's customers include Telekom Malaysia, Celcom, Maxis and U Mobile.
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