Senior executives from the Singtel Group and GrabTaxi, including (fifth from left, front row) Ms Chua Sock Koong, Group CEO, Singtel and (sixth from left, front row) Ms Tan Hooi Ling, Co-Founder, GrabTaxi at the MOU signing ceremony in Jakarta, Indonesia.
The Singtel Group has signed a memorandum of understanding (MOU) with taxi app GrabTaxi in an effort to provide a seamless and convenient payment experience to its customers in Southeast Asia.
Through the partnership, mobile customers of AIS in Thailand, Globe in the Philippines, and Telkomsel in Indonesia will soon be able to use a group-wide Open Platform to book vehicles using the GrabTaxi app, and pay for rides using their mobile wallets.
The Open Platform integration to GrabTaxi's app is expected to be ready by mid-2016. Currently, both GrabTaxi and Singtel Group are working to optimise the user experience of the Group's mobile wallet services with the GrabTaxi app.
To encourage GrabTaxi drivers to accept payments via mobile wallets, drivers will be offered customised data-centric mobile plans, tailored in anticipation of their higher data usage needs, from participating telcos.
"GrabTaxi passengers will soon have the option to streamline their payments, including transport expenses, to one mobile wallet and reduce reliance on carrying cash. Our partnership with the Singtel Group also enables us to reward our drivers with better value mobile plans and provide access to more customers. This is part of our ongoing long-term investment into our app and technology, to build more functionalities to improve the user experience for both our drivers and passengers," said Anthony Tan, CEO and co-founder of GrabTaxi.
"This collaboration will enable more mobile customers to enjoy cashless payments through their smartphones. [This is] a key enabler for us in developing markets [in Southeast Asia], where less than 10 percent of the population own credit cards or bank accounts," said Mark Chong, CEO International of Singtel.
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