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Guest View: Training for the trenches – from battlefronts to boardrooms

Low Mei Lin | July 3, 2014
Rethinking the way we train in the 21st Century

Beyond military applications, there are many examples in the "corporate trenches" where the adoption of video collaboration solutions for training can pay dividends. New training paradigms that leverage real-time video instruction, recorded and streamed video lessons, and interactive webcasts are becoming simple to use and increasingly popular. Innovative learning opportunities such as video instruction from the "production floor" offer the ability to tie learning to day-to-day challenges in the workplace, drilling lessons in far deeper than they would in a theoretical environment.

Here are 4 ways video collaboration can transform training, and help organizations resolve the shortage of skilled manpower:

1. Demand for just-in-time training

Video collaboration can make it possible for companies to find and offer the right training resource for the right employees at the right time. Just-in-time-training can streamline workforce education because it does not require a classroom or even coordinating schedules. If created through a video collaboration platform, education can be accessed and tracked online whenever necessary, with opportunities for Q&A interaction or live forums for discussion and feedback. Training can be provided or reviewed by individuals more regularly, enhancing retention and ensuring that all education materials are up to date.

2. Capturing employee knowledge prior to retirement

Many industries, including the military, are facing a daunting challenge-the key employees who understand crucial business, production, and other processes are nearing retirement age. These valuable employees have been "running the company" for years or even decades, but they did not learn their roles in textbooks or in traditional training sessions. They learned from years on the job. This places a nearly insurmountable challenge on those who must fill their shoes upon their retirement-unless there is an easy way for these experts to impart their wisdom. With video collaboration solutions, it is simple to record and stream knowledge of the long-time experts for the next generation of workers. Video collaboration can even offer these elders the opportunity to continue to educate their replacements upon retirement, from the comfort of their own homes or wherever they may be.

3. Training a range of learners, from traditional to tech-savvy

For years, researchers have studied the varied ways different individuals best learn and retain information. Now, more than ever, these differences vary due to comfort and familiarity with technology. Each generation is becoming more connected, visually oriented, and faster at technology adoption, which means that video collaboration for onboarding, continuing education, telework, BYOD, and mobility initiatives is becoming more and more attractive over time. Advances in the user-friendliness of video collaboration and general IT means that even traditional learners can easily benefit from the increasingly intuitive and interactive nature of these offerings.


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