4. Maximizing training effectiveness while minimizing required resources
While few challenge the need for training, many cannot resolve the incredible expense and business disruption that have come along with it in the past. Coordinating schedules, paying for travel both in hard costs and time away from key tasks, and dealing with the disruption that comes with training have all been damaging effects of employee education programs. With video collaboration, these effects can essentially disappear. Communication via video eliminates the need for travel or time out of the office and does not need to disrupt day-to-day activities when it can be accessed on-demand. Video training can reduce costs associated with overtime, fuel and accommodation. It can also lower fees for external experts as they do not have to spend time away en route. Training can be more thoughtfully designed instead of crammed into as few days or hours as possible, and the level of experts that employees may access via a collaboration tool often improves significantly over who the company can hire as a physical lecturer.
Low Mei Lin is Business Functions Director, Polycom WorldWide.
1 High Impact Learning Culture, Bersin & Associates. October 2010
2 Training for NSFs could be shortened when SAF hires more professional trainers, Channel News Asia, March 2014
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