Thus social systems integration is a huge business, promising to make citizen access easier, restrict bureaucratic corruption, and diminish client fraud from duplicative claims in multiple jurisdictions across civil borders.
The impact of IBM's extensive European operations and its "smarter cities" strategic initiative was also evident. Such integrated systems and services are a major focus of IBM worldwide. Harry Van Dorenmalen, chairman of IBM Europe, outlined what he called three "game changers" for this era:
The first is "Team Play" among knowledge institutions in universities, governments, and industry. He added that the key to progress affecting people in their lives will be the participation of mayors and municipal leaders, he said.
Second, the use of global talent will be a driver, with increasing participation of young technologists.
The third is leadership. Against a backdrop of Greek government crisis and the resignation of Italy's Berlusconi, Van Dorenmalen challenged the delegates as he concluded: "it starts and ends with leadership. Are we ready to change and shift direction? That's the question for you to think about on your drive home tonight.''
Information technology drives growth
According to Constantijn van Oranje, a cabinet member for the European Commission's Digital Agenda, new growth is 50% driven by Information and Communication Technology (ICT). He called for deeper investment in R&D in Europe, which lags the United States, and also continued engagement with regulation. Even the threat of regulation, he said, motivates self-regulation and co-regulation.
U.S. Federal Communications Commissioner Robert McDowell cited studies showing global telecommunications spending will jump from $4.3 trillion now to $5.31 trillion in three years. The Internet does disrupt employment, he said, but builds it too. For every job lost, the Internet allows the growth of 2.6 more jobs. McDowell called for more and smarter spectrum allocation for mobile and "unlicensed cognitive networks" which he says represent the future of the Internet.
In a related presentation, Federal Trade Commissioner Thomas Rosch said the FTC emphatically should not take the Federal Communications Commission's path on net neutrality as some have suggested. He said in light of the FCC's tangled struggle with the 1996 Telecom Act's distinction between telecommunications and so-called "information services," FTC should steer clear, as its very jurisdiction could be called into question, he argued.
The 2011 Global Forum was held in the Palais d'Egmont of the Belgian Ministry of Foreign Affairs. Sylviane Toporkoff, President of Global Forum, and a Founding Partner of sponsor ITEMS International, announced that the next Global Forum will be in fall 2012 in Stockholm, Sweden, which was designated "Intelligent Community of the Year" two years ago.
Gillette is professor of information and communication sciences at Ball State University, director of its Human Factors Institute, and a senior research fellow at the Digital Policy Institute. He can be reached at firstname.lastname@example.org.
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