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iPhone banking: How USAA launched Mobile apps for customers

IDGNS | Feb. 28, 2011
The Project -- Become the first major bank to develop a mobile deposit application and make it available to USAA's 5 million customers.

IT staff need freedom to test new ideas, Schwartz says. "Then we support our innovations with rigorous process controls to make sure the final product is always safe, always available, and always secure."

Stephanie Overby is a freelance writer based in Massachusetts.

Read more about consumer in CIO's Consumer Drilldown.


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