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Malaysian merchants gear up for holiday bonanza: PayPal

AvantiKumar | Dec. 4, 2013
Local merchants were fulfilling 5 transactions per minute this time last year, said Audrey Ottevanger, PayPal's Country Manager for Malaysia and the Philippines.

Audrey Ottevanger, PayPal's Country Manager for Malaysia & Philippines

Photo - Audrey Ottevanger, PayPal's Country Manager for Malaysia and the Philippines.

According to online payment provider PayPal, Malaysian merchants were fulfilling five transactions per minute on 3 December 2012 and should prepare to take full advantage of the festive season this year.

PayPal country manager for Malaysia and the Philippines Audrey Ottevanger said the latest findings show that between October and December last year, a traditional festive shopping rush period around the world, Malaysia merchants using PayPal reaped a 20 percent year-on-year increase in sales volumes. Merchants in Malaysia saw the fastest growth in sales volumes year-on-year from buyers in Singapore (67 percent), China (27 percent), United States (22 percent), Australia (14 percent) and Japan (13 percent).

Ottevanger said the "growth trends can been attributed to a growing number of international consumers looking beyond their home countries for the best year-end deals or that perfect gift, outfit or holiday for Christmas, as well as subsequent festive periods including New Year celebrations and Chinese New Year."

The top categories for Malaysian merchants experiencing high year-on-year growth, were auto-parts (12 percent), fashion (18 percent), and cosmetics (10 percent), she said.

"This positive trend is expected to continue for Malaysia merchants with the 2013 year-end shopping period, with PayPal's recent modern spice routes report by Nielsen reflecting that merchants could tap into a possible US$100 billion in online commerce revenues spent by international consumers this year," said Ottevanger.

"The festive season has always been a great time for consumers to shop as they get ready for the festivities and the New Year, and it's never been easier for them to shop online from international stores," she said.

"This is a chance for local merchants to tap into global buying trends and sell beyond their shores," said Ottevanger. "Merchants looking to expand their business should embrace cross-border e-commerce and the incredible sales opportunity especially at the year-end."

"With our data outlining huge international opportunities for merchants in Malaysia, it's not just consumers, but merchants too who have much to look forward to during the holidays," she said. "This is especially so with the recent launch of our Seller Protection policy, which helps safeguard eligible merchants against risks when selling online, including fraudulent transactions and items not received by the buyer. Our ability to protect both the buyer and seller in the same transaction ensures that merchants can focus on wrapping up their sales year on a high, knowing they are well-protected this holiday season."


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