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OPINION: Technology to aid Malaysia’s healthcare sector

Grace Ho | June 6, 2012
If appropriately provided for and managed, technology should help improve patient outcomes.

Infrastructure of this type includes elements such as data capture technologies (for example, barcode scanning) to improve the efficiency and accuracy of the information captured by the user; mobile computers (such as PDAs) that can be used as communication tools to access patient data at point-of-care, wireless networks to securely connect users to servers and databases, and application and analytics software to connect, manage and monitor it all.

The network should be secured and highly scalable, with high availability for maximum up-time to support the 24x7 healthcare operations; ideally, it should also support functions such as locationing, used to aid in asset management and tracking, and voice communications such as Voice over IP (VoIP), used in nurse call and other workgroup communication applications.

All this may sound daunting, but technology is not simply about future-proofing: it's already happening now in the Asia Pacific region.

Whether it be connecting patients to doctors on the move, scanning patient information at the bedside, making test results available immediately, reducing the risk of human error in the lab, pharmacy or donor centre, or ensuring the availability of B-negative blood, the right healthcare technology solutions can and will streamline, inform, simplify, verify and support - and ultimately, help elevate the quality of patient care to an even higher standard.

At its best, healthcare technology can help doctors and nurses improve the quality and efficiency of patient care, helping to reduce risks and save lives.

Grace Ho is Head of Solutions Sales, Motorola Solutions Asia Pacific.




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