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Singapore public officers left without email access yesterday

Nurdianah Md Nur | May 7, 2013
A glitch in the government network caused the issue but was resolved by 8.30pm yesterday. IDA is looking into the cause of the incident.

Many public officers in Singapore were unable to access their emails yesterday due to a glitch in the government's computer network.

The glitch, which caused users to experience "intermittent network access", was detected at about 9am and "efforts to restore services commenced immediately", according to a spokesperson from the Infocomm Development Authority (IDA).

The network was fully restored by about 8.30pm, even though some public officers were able to access their emails by lunch time.

The IDA said that it is investigating the incident and "will take necessary follow-up actions".

The affected organisations were the Ministry of Education, Ministry of Communications and Information, National Library Board, Singapore Land Authority and National Heritage Board.

Public e-services via the government websites though were not affected by the glitch.

 

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