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Standard Chartered's new Malaysian command centre to provide more secure global banking services

AvantiKumar | Oct. 9, 2015
MDeC CEO Dato' Yasmin Mahmood opens Standard Chartered's Global Collective Intelligence and Command Centre at Technology Park Malaysia in Bukit Jalil.

Standard Charttered TPM Centre launch 

Photo - (From the right) Dato' Yasmin Mahmood, CEO of Multimedia Development Corporation (MDeC); Kwan Chee Sun, CEO of Standard Chartered Scope International; Tan Sri Mohd Sheriff bin Mohd Kassim, Chairman of Standard Chartered Bank Malaysia; Dr. Michael Gorriz, Standard Chartered Group Chief Information Officer and Suresh Babu, Global Head, CnC Transformation at the Official Opening of Standard Chartered Global Collective Intelligence and Command Centre held in Wisma Scope International Bukit Jalil.


Standard Chartered Bank's newly opened Global Collective Intelligence and Command Centre back in Malaysia will help provide clients globally with more reliable and secure banking services using state-of-the-art digital technology.

YB Dato' Yasmin Mahmood, chief executive officer of national ICT agency Multimedia Development Corporation (MDeC), who officially opened the centre, at Technology Park Malaysia (TPM), said: "As the very first bank in Malaysia, Standard Chartered's investment in the global collective intelligence and command centre is a testament to the company's growing strength and penchant for innovation."

"With this facility, Standard Chartered will be at the forefront of data security, banking services, and talent development thus setting the benchmark for other banks in the region," she said. "This investment also demonstrates the confidence of multi-national companies investing in Malaysia as we move towards becoming a global IT hub and preferred location for Global Business Services."

Also present during the event was Mahendra Gursahani, chief executive officer and managing director of Standard Chartered Bank (Malaysia) as well as Standard Chartered's group chief information officer, Dr Michael Gorriz, who said that the centre was now staffed with software engineers, operations specialists and service partners, co-located in a 33,000 square feet fully-digitised and secured environment.

"Defining and implementing our digital aspiration is a key strategic focus for Standard Chartered and the Bank's new global collective intelligence and command centre reflects our continued progress on this front," said Dr Gorriz. "This facility will deploy the latest technologies and experts to provide the Bank and our clients with reliable and secure banking services."

Digital age

"In this digital age, it is crucial that the Bank continues to be a pioneer in bringing in new capabilities to better serve our clients' needs," he said. "This year, we have invested US$10 million in this facility which will significantly increase the Bank's situational awareness and response capability. We have deployed the latest technologies for monitoring and analytics which will increase the efficiency and security of banking services."

"The newly opened centre is a tangible reflection of the strategic importance Standard Chartered places on this country and our commitment to growing the local talent pool in Malaysia. As a result of this investment, local talent will benefit from working and learning from a field of world-class experts," Dr Gorriz said.

The new facility is a part of Standard Chartered Scope International, which is the Group's Global Technology & Operations hub. The Global Shared Services Centre (GSSC) now houses one of the largest software development centres in Malaysia, International Software Centre Malaysia, and has a total workforce of more than 4,900 people.


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