University of San Carlos (USC) in Cebu City, Philippines has deployed Avaya Engagement Solutions to reduce the downtime on its network, ultimately improving user experience.
With 30,000 students in and outside the Philippines, USC usually experiences 40 percent downtime and severe network congestion which hinders students and staff from accessing their class materials.
USC implemented Avaya Fabric Connect and Avaya IP Office Platform to improve its network bandwidth from 1 gigabyte to 10 gigabyte and ensure a 1 gigabyte desktop connectivity. As a result, students can now use high-bandwidth applications such as virtual learning classrooms to improve cross-campus collaboration.
Aside from accelerating its network configuration, Avaya Fabric Connect also removes the network's single points of failure, enabling USC's IT support team to troubleshoot in real-time via a centralised platform.
Avaya's Wireless LAN 9100 Solution was also deployed to help deliver stable application performance to mobile users even under heavy network usage. This enables staff and students to enjoy a higher capacity WiFi network and enhanced support for their mobility and collaborative needs regardless of their location within the campus.
Compared to its old network, Rhea Rowena Rivera, Head, IRM-TNS & HDS at the USC, said: "Now, availability is over 90 percent and staff and students are satisfied with the network speed at all times."
USC's improvement of its network will also help them keep up with the growing trend of e-learning and Bring Your Own Device (BYOD) among educational institutions.
"The skillsets and technological requirements of the 'Connected Student' vastly differ from what it used to be. In today's new Era of Engagement, schools need to have a robust and reliable network solution that will allow students and lecturers alike to benefit from the latest teaching and learning tools such as virtual classrooms to the sharing of online resources," said Edgar Doctolero, Country Director of Philippines, Avaya.
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