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Federal security breaches traced to user noncompliance

Kenneth Corbin | Oct. 18, 2013
In an effort to lock down agency data and control access points, cybersecurity professionals in the federal government fail to consider the experience of end users, who say security policies are burdensome and often resort to workarounds.

Seventy-four percent of security pros said that preventing data theft is a top priority, meaning that it merits a nine or 10 on a 10-point scale. More than half of respondents said that a secure Web strategy, maintaining and upgrading security systems, rolling out fresh cybersecurity protocols and mitigating DoS attacks were each similarly important. But just 40 percent named a user-friendly experience as a top priority.

That apparent imbalance has been a source of frustration within federal agencies. In the polling of end users, 66 percent described their agency's security protocols as burdensome and time-consuming, and just a shade more said that it takes longer to complete certain tasks because of the security roadblocks.

Thirty-one percent of respondents said that they navigate around their agency's security protocols at least once a week.

 

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