It's often hard to understand the scope and ramifications of these kinds of people and process breakdowns until you take concrete steps to address them. That is part of the reason IAM and identity governance are perceived as daunting and, at times, painful. But only with metrics can the organization measure its effectiveness and success in efficiently managing user access, and make the necessary adjustments to reap significant security, compliance and operational benefits. If you have started an identity governance initiative, do your best to track some of these metrics--you'll be glad you did.
Frank Villavicencio leads Identropy's Managed Identity Services business.
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