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Kroll Ontrack announces new capabilities to address latest data loss challenges

Zafar Anjum | Feb. 14, 2013
Corporate business continuity needs met through newly developed Kroll Ontrack recovery capabilities for NetApp, Dell EqualLogic and VMware

Kroll Ontrack has new proprietary capabilities to address the latest versions and corresponding data loss challenges associated with NetApp, Dell EqualLogic, and VMware, the provider of ediscovery, data recovery, and information management products and services announced today.

The company said in a statement that Kroll Ontrack has successfully recovered data from both software and hardware failures of current NetApp, Dell EqualLogic and VMware models leveraging this unique toolset.

Kroll Ontrack said it can now recover from multiple data loss failures within a NetApp storage environment. Ontrack Data Recovery engineers are now able to emulate the NetApp RAID controller and retrieve the data from the array - even in the areas where there are more than two non-working HDDs. 

"Through custom real-time development efforts, Kroll Ontrack has made six updates to its Dell EqualLogic toolset in 2012 - each time for a new challenge," said Robert Bloomquist, principal data recovery engineer, Kroll Ontrack. "Our continuous innovation with respect to this enterprise tool has paid off. We've had a 100 percent success rate with Dell EqualLogic recoveries."

In the case of VMware, Kroll Ontrack said that it is continuously enhancing its VMware capabilities and recent improvements include faster and more accurate support for VMFS-5, deleted virtual disks and snapshots.

"When the Bank of Manhattan experienced a data loss event with a NetApp Storage Area Network that was running VMware ESXi 4.1, Kroll Ontrack was successfully able to utilise their proprietary solutions for our complex multiple layered operating systems platform, and provide prompt and attentive service throughout the resolution path, said Curtis Birkmann, CIO, Bank of Manhattan.

"As a result of their efforts, the Bank of Manhattan was able to restore key virtual servers in 30 percent less time than leveraging our traditional offsite recovery process. Further, Kroll Ontrack provided the Bank of Manhattan with complete images of key virtual servers, at the exact time of hardware failure, rather than at the time of last backup or snapshot. This approach allowed us to recover multiple integrated servers at the exact point of failure."


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