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U.S. phone users least likely to switch after security breach

Maria Korolov | June 21, 2016
Globally, 47 percent of consumers would switch their mobile phone carrier in the event of a security breach

In addition to upgrading and patching faster, there are other things that carriers can do to improve security.

For example, Targia said, they can scan for malware and filter the traffic.

"Having a clean pipe reduces the infection rate, but does not completely prevent it," he said.

Carriers can also do more to detect infected machines, isolate them, and clean them up, he added.

And there is one financial upside to better security. In some markets, consumers are willing to pay extra for better protection, he said.

For example, 40 percent of consumers in transitional markets said they would be willing to pay a 5 percent premium. Meanwhile, 28 percent of consumers in mature markets were willing to do the same.

This story, "U.S. phone users least likely to switch after security breach" was originally published by CSO.

Source: CIO US


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